Job Description

A leading commerce technology company is looking for a French-speaking Account Manager to join its team in Málaga, Spain.

This is an excellent opportunity for a commercially driven professional who enjoys building strong client relationships, identifying growth opportunities, and helping customers achieve measurable success. The successful candidate will manage a portfolio of valued accounts and play a key role in driving retention, adoption, and long-term revenue growth.

About the company

The client is a integral commerce technology provider offering point-of-sale, payments, software, and integration solutions. Its platform helps businesses simplify operations, improve customer experiences, and support sustainable growth.

What will you do?
- Build trusted, long-term relationships with a portfolio of German-speaking clients.
- Act as the main point of contact and proactively support each customer’s success.
- Drive adoption of payment and software solutions, ensuring clients gain maximum value from the available products, modules, and integrations.




- Identify customer needs and recommend solutions that support their evolving business goals.
- Create new revenue opportunities through relevant upselling, cross-selling, and account expansion.
- Deliver engaging product demonstrations and guide clients through the adoption process.
- Monitor account performance, including Monthly Recurring Revenue, Net Retention Rate, customer health, and engagement.
- Identify churn risks early, resolve issues, and strengthen customer satisfaction and loyalty.
- Negotiate and close commercial agreements while achieving renewal, retention, and growth targets.
- Contribute to sales and marketing initiatives designed to improve the customer experience and increase recurring revenue.

Requirements
- Fluency in French.
- Proven experience in a quota-carrying SaaS or technology role.
- A strong track record of achieving revenue growth and customer retention targets.
- Expe

📌 French-Speaking Account Manager (Madrid)
🏢 Worldwiders
📍 Madrid