Job Description:

An innovative, dynamic, growing technology scale up business with lots of passion and energy is expanding rapidly and requires an Operations Lead.

Leading a small team you will oversee and optimise the day to day operations and lead projects.

About the role:

This hands-on role ensures processes run smoothly, resources are well managed, and systems support their strategic goals. You'll drive operational excellence through continuous improvement, efficiency, and a strong sense of ownership over the workplace experience.

Key responsibilities:
- Governance & Compliance: Ensure policies and processes are understood, maintained, and followed (including travel coordination and responsibility mapping).
- Process Implementation & Improvement: Develop and refine operational workflows for maximum efficiency and scalability.
- Procurement & Office Management: Oversee purchasing of office supplies, equipment and manage vendor relationships.
- Workplace Experience: Ensure the workspace is clean, safe, secure, and productive for all team members.




- Ensure governance and compliance of ISO9001
- Oversee the Quality Management Systems (QMS) implementation
- Lead a small team including a Facilities & Security Officer and a Procurement Administrator

Your experience and skills:
- Previous experience in a scaling Technology business where wearing multiple hats is the norm.
- Previous experience in ISO9001 and implementing a QMS is essential
- Background in roles such as Executive Assistant, Project Coordinator, or Facilities Manager.
- Industry experience in Technology, Engineering, or defence sectors is a strong advantage.
- Strong attention to detail with and an eye for spotting inefficiencies or gaps in processes.
- Tech-savvy and confident working with spreadsheets, internal systems, and productivity tools.

About you:
- You thrive on organising, improving systems, and bringing structure to operations.
- You're proactive, hands-on, and happy to take on tasks of

📌 Operations Lead (Vic)
🏢 Love Your Work
📍 Vic