Position Title: OTC Billing Coordinator
Territory: EMEA and North America
Department: Finance
Based: Madrid, Spain

PRIMARY FUNCTIONS

Billing & invoicing : The OTC billing coordinator supports the end to end Order-to-Cash activities with a strong focus on Billing accuracy and cash forecasting. The role works closely with Invoicing, Customer service, Sales and Finance stakeholders to optimize cash flow and drive process standardization across the Group.

Credit & Collections: Perform structured follow ups (phone/email) on a limited customer portfolio to ensure timely payments in line with contractual terms. Monitor AR performance, maintain accurate records, and perform AR and ageing analysis.

Process improvement: Support the Sr Manager, Credit & Collections in various process improvement initiatives

QUALIFICATIONS

Master’s degree in Finance, Accounting, or a related discipline
Additional professional certification in process improvement or credit management would be a plus

EXPERIENCE AND SKILLS

+3 years working in billing, finance or administrative roles with robust,



hands-on experience in billing processes
Experience with client portals and e-invoicing tools
Knowledge of invoicing regulations and tax requirements
Strong organization and attention to detail with high accuracy in financial data handling and reporting
Proficiency in Microsoft office applications and SAP
Team-oriented mindset with proactive attitude
Fluency in English & Spanish

FUNCTIONAL RESPONSIBILITIEs

Resolve billing discrepancies on key customers and coordinate with internal teams (sales, customer service, credit & Collections, invoicing)
Monitor and report billing status, handling large sets of data from both the internal ERP and client portals
Develop, document, and improve SOPs for billing and operational workflows
Participate in stakeholder meetings, propose corrective actions, and escalate AR related risks when required
Support general administrative and operational tasks across the bu

📌 Billing Coordinator (Madrid)
🏢 andrew
📍 Madrid