Factorial is seeking a Junior Onboarding Specialist for the Italian market to help our new customers get up and running with Factorial. You’ll guide clients through initial setup, ensuring adoption of the platform and collecting feedback.
You’ll join our Customer Experience team in Barcelona and collaborate with teammates to answer questions via chat, ticketing, and email, unblock onboarding issues, and help optimize processes with AI and automation.
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📌 Italian Market Onboarding Specialist for Small Accounts (Barcelona)
🏢 Factorial Hr
📍 Barcelona
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