Experience the power of a game-changing career Are you looking for an opportunity to grow your career within an international and innovative company? Join a global technology and services leader supporting some of the world's most well-known brands across more than 70 countries. We are looking for a Dutch-speaking Back Office Specialist to join our team in Malaga (on-site) and work on an exciting project within the medical and healthcare industry.

What you will do in this role - As a Dutch-speaking Back Office Specialist, you will:

- Provide back office and administrative support for a project within the medical and healthcare industry.
- Process and manage service-related requests accurately and efficiently.
- Review, validate, and update customer and case information in internal systems.
- Handle written communications and documentation related to operational requests when required.
- Ensure all information is correctly recorded and maintained in the relevant CRM and internal systems.
- Follow established processes, procedures, and quality guidelines.
- Coordinate with internal departments and specialized teams when additional information or support is required.
- Monitor pending cases and follow up to ensure requests are completed within agreed timelines.
- Identify inconsistencies, recurring issues, or process-related challenges and escalate them to the appropriate team.
- Maintain a high level of accuracy, confidentiality, and attention to detail, particularly when handling information related to the medical industry.
- Meet agreed quality standards, productivity targets, service levels, and deadlines.
- Contribute to a positive and collaborative international working environment.

You could be a great match if you:

- Are native or proficient in Dutch and have a good level of English.
- Have previous experience in Back Office, Administration, Operations, Data Processing, Customer Support, or a similar role.




- Have strong written communication and comprehension skills.
- Are highly organized and have excellent attention to detail.
- Enjoy working with information, processes, and digital systems.
- Are comfortable using CRM systems, Microsoft Office, and other digital tools.
- Are able to manage multiple tasks while maintaining accuracy and quality.
- Are proactive, reliable, and solution-oriented.
- Can work independently while also collaborating effectively with an international team.
- Are comfortable working with targets, deadlines, quality standards, and established procedures.
- Can handle sensitive information with professionalism and discretion.
- Are interested in gaining professional experience within the medical and healthcare industry.
- Previous experience in healthcare, medical administration, technical processes, or regulated environments is a plus, but it is not essential. Don't meet every requirement? No worries. We value potential, motivation, and a willingness to learn. If you feel you have the right attitude and skills, we encourage you to apply. What's in it for you?
- Full-time 39-hour weekly contract - Working hours from 09:00 to 18:00 - Salary between €20,000 and €23,000 gross/year, depending on experience and profile - On-site position in our Malaga office - Full paid training on the company, processes, and medical industry project - Career development programs and specialized courses - Opportunity to gain valuable international experience in the healthcare/medical sector -Friends referral bonus - International, diverse, and supportive working environment - Opportunities to grow your career within a integral organization This is your opportunity to join an international team, develop valuable operational and administrative skills, and build experience in the medical and healthcare industry. If you are detail-oriented, organized, and ready for your next professional challenge in Malaga, we want t

📌 Back Office Specialist (Dutch - speaking) - On-site (Benalmádena)
🏢 Concentrix Spain
📍 Benalmádena