Chief of Human Interactions, Business Banking (Madrid)

Chief of Human Interactions, Business Banking (Madrid)

13 ago
|
ING Españau0026Portugal
|
Madrid

13 ago

ING Españau0026Portugal

Madrid

ING España&Portugal; is seeking a Head of Human Interactions for its Business Banking Spain team. You will shape how customers engage with ING through human-led and digital touchpoints, driving trust, acquisition and long-term value across the customer lifecycle.

You will lead cross-functional collaboration with Digital Sales, Customer Experience, Product and Operations, build scalable interaction models, coach frontline teams and ensure exceptional service levels in a high-growth, regulated

📌 Chief of Human Interactions, Business Banking (Madrid)
🏢 ING Españau0026Portugal
📍 Madrid

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