Aretè & Cocchi Technology in Valencia, Spain seeks a Quality & Training Manager to lead the quality and training strategy across operations. You will align Quality Specialists and Trainer Specialists to ensure SLA compliance and elevate customer service, driving a continuous cycle of learning and improvement.
The role requires 3–5 years in Quality or Training in CX/BPO, with at least 2 years of team leadership.
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📌 Quality & Training Excellence Lead (Valencia)
🏢 Aretè & Cocchi Technology
📍 Valencia
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