13 ago
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Foundever® (Zona Sevilla)
|
Sevilla
13 ago
Foundever® (Zona Sevilla)
Sevilla
Danish & English Customer Support Agent Electronic Device Guarantees | On‑site – Seville
? Seville | ? Presential role | ? Full‑time (39h/week)
? 22,000 € gross/year
? Use your languages. Build your career in Seville.
Are you a native or bilingual Danish speaker with an advanced level of English?
Do you enjoy helping people and working in a professional, international environment?
At Foundever, we are looking for Danish & English Customer Support Agents to join an on‑site project in Seville, supporting a leading company specialized in electronic device warranties and insurance.
This is a great opportunity to work in a stable, multicultural workplace, develop your skills, and grow with a global company.
? Your role
You will be responsible for:
- Managing warranty and insurance coverage for electronic devices.
- Handling customer incidents, questions, and claims with empathy and accuracy.
- Providing high‑quality service in Danish, using English as a working language.
- Ensuring a positive and professional customer experience at every interaction.
✅ What we offer
- ? Temporary contract of 4 months with real possibilities of continuity.
- ? Hybrid work option: after the nesting phase and once campaign KPIs are achieved, the role offers the possibility to work up to 50% remotely
- ? Presential position in Seville within a modern, professional office.
- ? Paid training, delivered online and fully included in the contract.
- ? 39 hours per week, 5 working days:
- Monday to Friday: 9:00 – 17:00
- ? 22,000 € gross per year.
- ? Work in an international and multicultural team.
? Additional benefits
- ? Real growth opportunities within Foundever.
- ? Free language classes for employees.
- ? Employee Experience Program with weekly activities.
- ? Special discounts on technology, private health insurance, and other services.
- ? Bring a Friend Program with referral bonuses.
? What we are looking for
- Native or bilingual Danish level.
- Advanced English level (minimum B2).
- Customer‑focused attitude and strong communication skills.
- Previous experience in customer service is valuable but not mandatory.
- Ability to adapt to different customer needs.
- Availability to work on‑site in Seville.
? Start date
24/08/2026
? Why join Foundever?
At Foundever, people come first. We support your professional development, your well‑being, and your work‑life balance.
Our general wellbeing program includes:
- Move Well – physical activity and healthy habits.
- Eat Well – nutrition tips and guidance.
- Live Well – tools for balance, stress management, and mindfulness.
- Do Well – initiatives with positive social impact.
We are committed to equality, diversity, and inclusion, applying a zero‑tolerance policy toward any form of discrimination or harassment, and actively promoting blind CVs.
✨ Create your best moments. Join #FoundeverLife.
? Apply now and turn your language skills into a rewarding on‑site career in Seville.
📌 Customer Support Agent | Danish & English (Sevilla)
🏢 Foundever® (Zona Sevilla)
📍 Sevilla