CloserHire is partnering with a integral customer experience provider to recruit a Danish-speaking Customer Service Representative for their on-site team in Barcelona or Benalmadena or Valencia. This is your opportunity to be part of a growing international team that supports leading electric vehicle brands and empowers customers through innovation and excellence. As a Customer Service Representative, you’ll be the first point of contact for customers, delivering support that goes beyond expectations.

- Location: Barcelona, Malaga, Valencia, Spain
- Language: Danish
- Start date: ASAP

Your Role
- Handle incoming contacts via phone, email, chat, and other channels to resolve user inquiries
- Log cases accurately in the system and provide timely responses within service level agreements
- Maintain a deep understanding of services and products tailored to the electric vehicle industry
- Collaborate with teammates and offer support during absences or increased workloads
- Fulfill administrative duties such as tracking leave and attending scheduled sessions
- Contribute to continuous improvement initiatives led by your
- Supervisor or
- Mentor




- Maintain high standards of quality, service performance, and customer satisfaction

Your Profile
- Are proficient or bilingual in Danish and fluent in English
- Have at least 1 year of experience in a customer service environment
- Possess basic IT knowledge (Windows, MS Office, internet settings)
- Show a proactive attitude and enjoy helping people
- Are capable of taking ownership and solving customer issues efficiently
- Bring experience from the automotive or electric vehicle industry – a strong advantage
- Are naturally collaborative, adaptable, and eager to grow

What Is Offered
- Full-time, 39-hour/week schedule, Monday to Friday (09:00–18:00)
- On-site position in central Barcelona or
- Benalmadena or
- Valencia, in a modern and supportive workspace
- Full paid training on the company and its cutting-edge project
- Access to career development programs and professional training
- Work in a multicultural environment committed to diversity and inclusion

Relocation

Relocation payment 500EUR paid after 1 month of start

📌 Danish-Speaking Customer Service Representative (Barcelona)
🏢 CloserHire
📍 Barcelona