EPAM Systems, Inc. in Madrid is seeking a Senior End-User Support to join our IT Service Support team in a hybrid setup.
You will be the technical escalation point for second-line support of End-User and Temenos AAA issues, analyzing complex incidents and coordinating fixes to ensure system stability and business continuity for financial services systems. The role requires 3–5 years in IT support within regulated environments, strong ITIL experience, and excellent English.
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📌 Senior End-User Support — Banking IT Incident Resilience - Madrid, Comunidad de Madrid, Spain
🏢 Talent
📍 Madrid
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