We are looking for an experienced UX Designer to join strategic digital transformation initiatives focused on travel assistance and medical provider services. You will play a key role in designing user-centered experiences for provider portals, geotracking solutions, and operational platforms, collaborating closely with Product, IT, and business stakeholders.
Key Responsibilities
- Lead end-to-end UX design initiatives for complex digital products.
- Conduct user research, usability testing, and insight synthesis.
- Create personas, user journeys, user flows, wireframes, and prototypes.
- Design high-fidelity interfaces and interactive experiences in Figma.
- Collaborate with Product Managers, Developers, and stakeholders throughout the design lifecycle.
- Promote accessibility and inclusive design standards.
- Present design recommendations and influence product decisions based on user needs.
- Contribute to iterative design improvements within Agile environments.
Project Scope
- Enhancement of a Medical Provider Portal for Travel Services.
- Geotracking solution for towing services (Truck Pilot).
- Go&Assist; provider mission management.
- Document upload workflows.
- Quotation handling and related user journeys.
Required Experience
- 4 to 7+ years of hands-on UX Design experience.
- Proven experience leading complex design projects from concept to delivery.