Tinybird is seeking a Senior Director to lead Customer Success & Support, shaping the future of how we onboard, adopt, and expand with customers across Europe. You will guide PoCs to production, manage technical relationships, and drive a proactive, AI-assisted CS strategy.
You will collaborate with Sales, Product, and Engineering to influence roadmaps, ensure clear customer commitments, and grow NDR and PoC win rates while expanding the customer base.
📌 Head of Customer Success & Support - AI‐Driven, Remote EU (La Línea de la Concepción)
🏢 Tinybird
📍 La Línea de la Concepción
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