Sonova is seeking a Senior Manager Customer Care Experience to own the design, optimization, and continuous improvement of the end-to-end customer interaction layer across all channels.No deje pasar esta posibilidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.You will translate customer insights into business requirements and scalable processes, collaborating with Customer Care, Digital, IT, Product, xcskxlj and Operations teams to drive global customer experience and operational excellence.#J-18808-Ljbffr