Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.
For more information please visit www.akzonobel.com
The main objective for this position is to provide an excellent relationship with customers in their service experience, both in order processing and in any support actions for them. Also supports the sales network in their relationship with customers.
About the role
- Order management and proactive follow-up, keeping customers informed.
- Recording service incidents and customer complaints.
- Management of returns.
- Management of invoicing.
- Support to the sales network in their customer service relationship.
- Maintenance of master data for prices/commercial offers.
- Management of the process for introducing new customers into the master data system.
- Comply with the HSE policies and standards established at Akzo Nobel and actively participate in initiatives promoted in this area.
- Comply with the procedures and work instructions applicable to their area of activity and with the Plant, Safety, Health, and Environmental standards established by the company.
About You
- Education: CFGM/CFGS.
- Experience in customer relations and service positions.
- Knowledge of IT tools (desirable SAP ERP, MS Office package).
- Experience in comm
📌 Vacancies Customer Service Representative (España)
🏢 Akzonobel
📍 España
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