Mercier Consultancy MD is seeking a dedicated Norwegian Customer Support Representative to join our team in Benalmadena. This role is idóneo for customer service enthusiasts who possess strong Norwegian language skills and a passion for providing outstanding support. You will be responsible for assisting Norwegian‑speaking customers, ensuring their needs are met promptly and effectively.Key ResponsibilitiesDeliver exceptional customer support to Norwegian‑speaking customers via phone, email, and chatAssist customers with inquiries regarding products, orders, and account managementEffectively resolve complaints and issues to enhance customer satisfactionMaintain accurate records of customer interactions and feedbackCollaborate with internal teams to resolve complex customer issues as neededStay updated on product information, promotions,
and company policies to provide accurate assistanceRequirementsFluency in Norwegian (spoken and written) is mandatory; proficiency in English is a plusExperience in customer support or related roles, preferably within e-commerce or retailExcellent communication and interpersonal skills focused on customer satisfactionAbility to multitask and work efficiently in a dynamic environmentFamiliarity with customer support software and platforms is advantageousWillingness to learn and adapt to new processes and technologiesStrong organizational and detail‑oriented skillsBenefitsCompetitive Monthly SalaryRelocation PackageFully Paid TrainingHealth InsuranceAnd Much More..