Provide expert technical support to customers and the dealer network, resolving incidents through phone consultations and technical platforms. Perform remote diagnostics and technical interventions, contributing to the fast and effective resolution of issues. Analyse product quality and reliability, preparing and distributing relevant technical information to the market. Develop technical solutions tailored to business and service network needs. Provide technical advice to different company departments and deliver specialised training to the dealer network. Act as a technical expert in complex cases and accident investigations, representing the company when required. Collaborate with multidisciplinary teams to drive continuous improvement and excellence in after-sales service. Requirements

Degree in Mechanical Engineering, Higher Vocational Training (Advanced Technician), or equivalent qualification. Strong technical knowledge of commercial vehicles. Previous experience in workshops, vehicle diagnostics, and repairs. Knowledge of diagnostic and repair tools. Languages: Native Spanish and English at B2 level. Portuguese and/or German would be a plus. Driving licence and willingness to travel. (Truck driving licence is a plus.) Strong analytical and problem-solving skills. Excellent communication and customer service skills.



Proactive attitude, autonomy, and ability to work effectively as part of a team. UE permission is required Core Competencies

Demonstrates strong technical expertise in commercial vehicles, providing effective technical support and solutions while collaborating with teams to enhance after-sales service. Proficient in vehicle diagnostics, repairs, and delivering specialized training to dealer networks. Highest-signal resume keywords

Mechanical Engineering Degree Technical Knowledge of Commercial Vehicles Vehicle Diagnostics and Repairs Experience Analytical and Problem-Solving Skills B2 Level English and Native Spanish ATS Optimization Keywords

Hard Skills

Vehicle Diagnostics Technical Support Technical Solutions Development Product Quality Analysis Remote Diagnostics Technical Interventions Accident Investigations Repair Tools Knowledge Training Delivery Multidisciplinary Collaboration Soft Skills

Excellent Communication Skills Customer Service Skills Proactive Attitude Autonomy Teamwork Ability Certifications & Qualifications

Driving Licence UE Permission Industry Keywords

After-Sales Service Technical Expertise Dealer Network Continuous Improvement Complex Cases

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📌 CSP Technician (Madrid)
🏢 Jobtailor
📍 Madrid