Applus IDIADA is a young and dynamic organization that values participation, collaboration and long-term relationships. We continuously generate professional development opportunities and growth alternatives for motivated and engaged professionals.

Position Overview We are seeking an experienced Business Analyst to lead Salesforce implementation, optimization, and management at Applus+ IDIADA from a business perspective. This strategic role bridges business needs and technology solutions, transforming sales processes through effective system implementation and data-driven insights.

Key Responsibilities Team Leadership & Management Manage and mentor a team of 2 Salesforce professionals

Coordinate activities, assign tasks, and monitor performance

Foster a collaborative environment focused on continuous improvement

Salesforce Implementation & Business Analysis Lead end-to-end Salesforce implementation projects and enhancements

Analyze and translate user needs, management requirements, and company objectives into effective Salesforce solutions

Maximize platform capabilities while minimizing unnecessary customization

Ensure best practices in configuration and business process design

Act as primary liaison between business stakeholders and technical teams

Identify opportunities to streamline sales workflows through technology

Reporting & Business Intelligence (Team Oversight) Integrate data from Salesforce, SAP, and other tools to provide holistic business insights

Define, track, and analyze Key Performance Indicators (KPIs) for sales operations

Extract actionable insights and communicate findings to management





Coordinate development of dashboards and visualization tools

Data Management & Systems Integration Oversee database management, data mining, and data cleansing activities

Manage data flow between Salesforce, SAP, and other enterprise systems

Conduct regular data quality assurance activities

Establish data governance standards

Training & Enablement Develop training materials in the learning management system

Lead training sessions with Salesforce team support

Communicate effectively with stakeholders at all organizational levels

Gather user feedback and translate it into actionable improvements Qualifications Experience & Technical Skills 5-7 years in business analysis with CRM focus and proven Salesforce implementation leadership

Deep knowledge of Salesforce platform, SAP integration, and enterprise BI tools

Expertise in sales process reporting, data analysis, and business intelligence

Experience with data mining, visualization, system integrations, and APIs

Proven track record managing teams and translating business needs into technical solutions

Leadership & Soft Skills Strong analytical, problem-solving, and stakeholder management abilities

Experience leading teams and cross-functional projects

Ability to define and track KPIs for complex sales processes

Excellent communication skills

Proactive, solution-oriented mindset with strong organizational skills Additional Information Applus IDIADA is committed to equality, diversity and inclusion. We don’t put limits on you, so don’t put limits on yourself either. There is a place for everyone.

📌 Lead Business Analyst - Sales Operations (Tarragona)
🏢 Applus+ IDIADA
📍 Tarragona