Are you a highly motivated, multilingual individual with a passion for customer service? Seize the opportunity to join a integral team in the historical and vibrant city of

Athens, Greece ! We are seeking a dedicated

Spanish and English-Speaking Customer Support Agent

to represent world-leading brands across diverse, fast-paced industries including

Tech, Travel, Automotive, and Social Media . Your Role and Responsibilities:

Multilingual Expertise:

Serve as the primary point of contact for Spanish-speaking customers, providing friendly, effective, and professional support via phone, email, and chat. Problem Solver:

Efficiently resolve customer issues, provide accurate information, and troubleshoot product/service inquiries across multiple industry platforms. Brand Advocate:

Maintain a high standard of customer satisfaction, building positive relationships that reflect positively on our international clients. Documentation:

Accurately record customer interactions and solutions using our CRM and internal systems. What We Offer: A Stress-Free Start & Comprehensive Benefits

We understand that moving to a new country can be challenging, which is why we offer a full-service relocation and benefits package to ensure a smooth transition and a comfortable lifestyle in Greece. Full Relocation Support:

Flight Ticket Covered:

We reimburse or cover your one-way flight ticket to Athens. Two-Week Hotel Stay:

Complimentary hotel accommodation for your first two weeks in Greece upon arrival. Full Administrative Support:

We provide comprehensive assistance with all necessary paperwork, including bank account setup, tax registration, and social security (AMKA) registration,



ensuring you are legally employed under a Greek contract from day one. Competitive Salary:

Receive a competitive base salary plus a monthly performance-based bonus. 14 Salaries Per Year:

Enjoy the standard Greek employment benefit of receiving two extra months' salary (typically paid around Easter and Christmas/Summer). Health Coverage:

Access to Greece's national healthcare system, often supplemented by private health insurance plans provided by the company. The Greece Advantage An Exceptional European Lifestyle:

Cost of Living:

While prices are rising, Athens generally offers a significantly

more affordable

cost of living (especially in housing and dining out) compared to major European capitals like Paris, London, or Amsterdam. Your salary goes further, allowing for a higher quality of life. The Weather:

Experience

300+ days of sunshine

per year. Say goodbye to the grey! Mediterranean Culture:

Enjoy a relaxed, outdoor-focused lifestyle, rich historical sites, world-class cuisine, and easy, affordable access to the

Greek Islands

for weekend travel. Work-Life Balance:

Greece promotes a healthy work-life balance, allowing you plenty of time to explore the city and its surrounding beauty. Minimum Requirements:

Language Skills:

Spanish: C1/C2 level (fluent/native-level written and verbal communication). English:

B2 level or higher (working proficiency, written and verbal communication).

Citizenship:

Valid

EU Citizenship

(required for smooth employment). Soft Skills:

Strong communication, empathy, a customer-first mindset, and effective problem-solving abilities. Experience:

Previous experience in a Customer Support/Call Center environment is a plus, but full, paid training is provided.

#J-18808-Ljbffr

📌 English/Spanish Customer Support Agent (Madrid)
🏢 Horizonia
📍 Madrid