Leveraging Levy Australia’s cutting-edge, guest-centric approach you will be tasked with delivering legendary experiences for the up to three million guests to hundreds of events Melbourne Park welcomes each year, including the world’s biggest tennis tournament, the Australian Open. Fast paced, and no two days the same.
- Play a leading role in ensuring all major sporting competitions and entertainment events are staffed
- Utilise your strategic and forward thinking to develop an effective scheduling process
- Develop strong relationships with a dedicated team of operational professionals to ensure an excellent overall guest experience
THE POSITION
- Implement and maintain standard processes and procedures to deliver best practice for both casual pool employees and operations
- Develop, train and coach the team.
- Develop and maintain a standardised onboarding process, to set all new employees up for success
- Conduct regular sessions with the CGA People Services team to ensure continuous improvement with Deputy and / or other people systems
- Assist the PMO with ongoing reporting needs
- Support on-going training and development initiatives such as open days, site-based training and ongoing cross-skilling
THE PERSON
- Minimum 5 years’ experience within the Hospitality industry or Scheduling experience
- Client/Stakeholder management
- Highly developed administration skills
- Experience with workforce management software and tools (Deputy knowledge desirable).
- Experience with high volume recruitment to handle the large seasonal demands
- Exceptional attention to detail and commitment to the highest levels of customer service to both internal and external stakeholders
- Ability to manage time effectively with often competing with rapidly changing priorities whilst ensuring quality outcomes.
Why Levy?
- Competitive salary and performance-based bonuses
- Opportunities for professional development and growth
- A vibrant and dynamic wor
📌 Senior Workforce Coordinator (Vic)
🏢 Compass Group
📍 Vic
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