Experteer Overview
In this role you will provide operational, technical and commercial support to B2B partners within HolidayTaxis and HBX Transfers. You will collaborate with Account Managers and cross-functional teams to ensure smooth onboarding, issue resolution, and delivery of strategic initiatives such as migrations and API integrations. You will act as a key contact for sales support and help optimize partner experiences across platforms. This is a hands-on, global role in a fast-paced, tech-driven travel business with a strong customer-first mindset.

Compensaciones / Beneficios
• Support Account Managers in managing existing and new B2B partner accounts
• Coordinate client onboarding, account setup, and system configuration
• Manage booking-related updates, amendments, disruptions, and agent enquiries with clear stakeholder communications
• Serve as main sales support contact, coordinating with Operations and Customer Service to resolve issues
• Support client migrations, integrations, and adoption of HBX Transfers solutions
• Maintain accurate system data and ensure cross-platform consistency
• Identify recurring issues and recommend process and service improvements
• Provide first-line support for API partners,



investigate integration, connectivity and booking flow issues
• Assist testing activities for new integrations, enhancements, and system migrations
• Collaborate with Product, Technology, Operations, and Customer Service to resolve client issues end-to-end

Responsabilidades
• Experience in travel industry sales support, account management, operations, or partner support
• Strong understanding of B2B client relationships and service delivery
• Experience with APIs, connectivity solutions, or travel technology platforms is advantageous
• Excellent problem-solving and troubleshooting skills
• Strong communication and stakeholder management abilities
• Highly organized with the ability to manage multiple priorities in a fast-paced environment
• Analytical mindset with strong attention to detail
• Advanced Microsoft Excel skills and experience with CRM systems
• Experience working across functions in an international business environment is desirable

Requisitos principales
• attractive benefits package
• innovative, multicultural environment
• general career development opportunities

📌 Sales Support Executive - Transfer (Palma)
🏢 Hotelbeds
📍 Palma