Hikvision is the world's largest supplier of video surveillance products and solutions. The company specializes in video surveillance technology, as well as designing and manufacturing a full-line of innovative CCTV and video surveillance products. The product line ranges from cameras and DVRs to video management software. Since its establishment in 2001, Hikvision has quickly achieved a leading worldwide market position in the security industry.
Hikvision possesses the world's largest R&D; team and state-of-art manufacturing facilities; both allow Hikvision’s customers the benefit of world-class products that are designed with cutting-edge technology.
Key Responsibilities
Provide on-site and remote technical support during project implementation (commissioning, validation, and handover)
Diagnose and resolve complex technical issues in real environments
Execute product testing, Proof of Concepts (POCs), and technical validations
Deliver technical training to clients and system integrators
Coordinate with internal teams (support, pre-sales, sales, product, and R&D;) to ensure smooth project execution and alignment with customer needs
Identify opportunities for improvement in processes, products,
and documentation
Support technical customizations and project-specific adaptations
Bachelor’s degree in Engineering (Computer Science, Telecommunications, Electronics, or related field)
High level of Spanish and English (both written and spoken)
Catalan is a plus (especially for local customer interaction)
Experience in technical support or implementation of technology projects
Strong analytical and problem-solving skills
Good communication skills, especially in customer-facing situations
Willingness to travel
Nice to have
Experience with video surveillance systems, electronic security, or networking
Knowledge of Hikvision products
Experience working with system integrators or end customers
Experience troubleshooting complex systems
Experience in international environments
What we are looking for
Hands-on, results-oriented mindset
Ability to work autonomously in customer environments
Proactive attitude with a strong focus on problem-solving
Willingness to learn and grow technically
#J-18808-Ljbffr
📌 Technical Project Support Engineer (Madrid)
🏢 Hikvision Iberia
📍 Madrid
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.