Responsibilities

Drive sourcing strategies, post jobs on the right channels, and build strong candidate pipelines to hire customer support representatives at scale.

Screen applicants, coordinate interviews, and ensure a smooth, professional candidate experience.

Partner with local leadership to organize onboarding sessions, orientation schedules, and new hire paperwork for large incoming classes.

Maintain accurate candidate records in Greenhouse (our ATS), track progress against hiring targets, and report regularly to leadership.

Work closely with HR, operations, and customer support managers in Monterrey and the U.S. to ensure smooth scaling of the support team.

Requirements

5+ years of experience in talent acquisition, ideally in a start-up environment.

Strong knowledge of local job boards, resume banks, and recruiting channels.





Ability to manage multiple hiring processes simultaneously and stay organized in a fast-moving startup.

Excellent communication skills in English and Spanish — written and spoken.

Comfortable coordinating across teams, managing onboarding logistics, and supporting both candidates and hiring managers.

Experience with ATS platforms (Greenhouse a plus).

Hard Skills

talent acquisition

candidate screening

interview coordination

onboarding logistics

candidate record maintenance

hiring target tracking

Soft Skills

organizational skills

communication skills

team coordination

candidate experience management

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📌 Talent Acquisition Specialist (Madrid)
🏢 Jobtailor
📍 Madrid