Responsibilities

Make outbound customer calls to promote and sell services.

Create, maintain, and update a customer database with complete information.

Consolidate and build the customer base.

Record outbound call history and customer responses in detail.

Ensure consistent customer follow-up.

Monitor competitors’ products or services and develop selling strategies.

Handle customer needs and inquiries.

Requirements

Language Skills: C2 level of Romanian. Good level of English (oral and written).

Experience: 14 months sales experience and customer interaction. Ability to learn and adapt quickly.

Able to perform tasks independently with some supervision.

CRM Skills: proficient CRM experience, comfortable with using CRM software to track customer interactions and assist in sales processes.

Communication Skills: solid communication skills, able to convey messages clearly, participate in meaningful conversations, and contribute to team efforts.

Business Acumen: solid business acumen, able to understand business principles and contribute to operational improvements.

Personal Skills: Proactive and motivated. A customer-oriented team player.

Romania Market Knowledge: understanding of the Romanian business culture. Knowledge of regional differences within Poland, recognizing the particularities of each area to tailor sales strategies.

Familiarity with the key sectors of the Romanian economy, identifying business opportunities and understanding the specific needs of each industry.

Romanian Communication:



ability to communicate with Romanian professionals, both in formal and informal settings, adapting the communication style to the context and the interlocutor.

Understanding of the nuances of Romanian business language, using appropriate terminology and avoiding cultural misunderstandings.

Romanian Legal Knowledge: basic knowledge of Romanian business regulations and data privacy laws.

Desirable Skills

Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality.

Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals.

Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.

Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions.

Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration.

Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights.

Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions.

Entrepreneurship: Having a mindset characterized by innovation, creativity, risk‑taking, and a proactive approach to problem‑solving and opportunity identification.

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📌 Sales Development Representative, Romanian Speaker – Google Ads Products (Madrid)
🏢 Jobtailor
📍 Madrid