Sonova is seeking a Senior Manager Customer Care Experience to own the design, optimization, and continuous improvement of the end-to-end customer interaction layer across all channels. You will translate customer insights into business requirements and scalable processes, collaborating with Customer Care, Digital, IT, Product, and Operations teams to drive general customer experience and operational excellence.
#J-18808-Ljbffr
📌 Senior Manager, Omnichannel Customer Experience (Madrid)
🏢 Sonova Group
📍 Madrid
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.