We have an exciting opportunity for a candidate with a strong background in team leadership and knowledge management to join the Fever Legal GRC &

• Policy Team in Madrid to manage our tech-enabled legal operations function. This role involves shaping the future of Legal Operations at Fever, leading a high‑performing team, and driving operational excellence at a global scale. Meet the Legal Operations professionals who report directly or indirectly to the manager, building working relationships and understanding individual roles, strengths, and objectives. Understand current operational touchpoints and collaborate with the Legal Operations team members and key stakeholders, including Risk functions and relevant business functions. Gain a thorough understanding of the existing legal technology stack, knowledge management systems, and current workflows. Build communication forums and practices with individuals involved in designing, developing, and delivering operational solutions, including AI Enablement, Business Operations, Privacy Operations, and others. Familiarize yourself with Fever’s integral businesses, the legal landscape, corporate policies, and strategic business objectives. Review the current Legal function’s spending processes and vendor relationships, creating systems to improve tracking, global law firm and vendor management, and billing practices. Define objectives and KPIs for the Legal Operations team and establish a framework for tracking and reporting operational metrics.



Refine knowledge management structures and documentation standards to support efficient and consistent legal service delivery. Gain a thorough understanding of the workflows, knowledge, and technology of functions that legal and risk teams serve across the company, including Finance, Business Development, Media, Corporate Development, and others. Initiate a high‑impact, quick‑win project to streamline a key administrative process or pilot a feature of an existing tech tool, building momentum and understanding change management. Become familiar with the knowledge management, technology stack, and current workflows of risk functions, such as Safety &

• Security and Insurance. Lead the Legal Operations function, evolving the strategic roadmap to drive sustained operational excellence at a global scale. Oversee and enhance critical functional areas, including knowledge management, case support, documentation systems, and administrative functions within the team. Evaluate, implement, and champion emerging legal technologies, including AI and automation tools, to improve quality, speed, and scalability of the legal function. Create and monitor department budgets, track spending, and identify cost‑saving opportunities.



Manage a team of paralegals and legal operations staff, empowering and mentoring coordinators, conducting performance reviews, and driving professional development. Serve as a key liaison between the legal department and other business functions, influencing stakeholders and ensuring alignment with company goals. Have 3+ years of experience in innovation, knowledge management, or tech implementation, including proven people‑management experience (bonus points for international teams and projects). Have prior experience as a lawyer, either in‑house or in law firms, preferably across several legal fields, or can demonstrate a good understanding of the operational needs of diverse legal areas. Demonstrate expertise in at least three of the following areas: knowledge management, AI implementation, legal technology tools, process improvement, and operational management. Have excellent communication and interpersonal skills, including cultural awareness and empathy, and the executive presence necessary to interact confidently with senior leadership. Are professionally fluent in English

• Opportunity to have a real impact in a high‑growth global category leader ~Home office friendly ~ Health insurance ~ Flexible remuneration with a 100% tax exemption through Cobee ~ English &

• Spanish lessons ~ Free snacks, drinks, and fruit at the office ~ If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice #

📌 Operational Resilience Manager / Senior Manager (Madrid)
🏢 Fever
📍 Madrid