Responsibilities

Manage a portfolio of 40 sellers to improve their performance on ManoMano

Identify and activate growth levers such as pricing, selection, availability

Drive upsell initiatives for merchants, as Mano Express logistics services, advertising, retail media, cross-border and B2B

Monitor and steer portfolio performance, prioritize key actions, and support strategic negotiations with sellers

Facilitate the organization and management of promotional campaigns, in close collaboration with the France Account Management team

Handle the first commercial call between ManoMano and sellers who submit inbound commercial requests

Requirements

Senior profile with 3-4 years of experience in Account Management, preferably in a marketplace, e-commerce, or retail context

Fluent in Spanish and English. French is a plus





Strong negotiation skills & business sense with a proven track record of closing high-value deals

Results‑driven, with strong analytical skills to track sales performance and develop actionable plans (advanced GSheets, Excel, and Qlik; SQL a plus)

Highly organized with proven portfolio management skills

Excellent written and oral communication, with the ability to influence internal teams and external partners at a high level

Solid understanding of e‑commerce challenges, including UX, B2B operations, product selection, delivery experience, and competitive landscape

Strong interest and expertise in the DIY sector

Comfortable in a fast‑changing, ambiguous environment

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📌 Account Manager – Spain (Madrid)
🏢 Jobtailor
📍 Madrid