Maisa is seeking a Head of Support to build and lead our Customer Support function from the ground up. You will define the operating model, determine in-house vs outsourced options, and own processes, tooling, and budgets. This is a hands-on leader role with potential to grow into leading a integral support organization. You will hire, coach, and scale a high-performance team, ensure excellent CSAT and SLA adherence, and partner with Product, Engineering, and Client Services to drive continuous
#J-18808-Ljbffr
📌 Head of Support & Customer Experience (Remote) (Madrid)
🏢 Neara
📍 Madrid
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.