Job Profile: Senior Manager - Microsoft 365 Platform The Senior Manager - Microsoft 365 Platform is accountable for the product ownership, governance, and technical health of Microsoft 365 and the Power Platform across TD SYNNEX.

This role provides clear direction on what we use, how we use it, and how we evolve it, ensuring the platform is secure, standardized, and aligned to enterprise priorities while actively reducing technical debt and legacy dependencies.

The role operates as a platform product leader, not a service desk or security function, and works in close partnership with Infrastructure Operations, Security, Architecture, SAM, and Regional IT teams.

Reporting Line Reports to: Vice President, rTIO Europe and Global Ops

Management Level: Senior Manager

Mission Provide clear Microsoft 365 and Power Platform product direction, robust governance, and disciplined execution-modernizing collaboration services, reducing technical debt, and enabling secure, scalable cloud adoption across TD SYNNEX.

Key Responsibilities

Platform Product Ownership & Strategy

Accountable For Defining And Maintaining The Target-state Vision For

Microsoft 365 collaboration services (Office 365, Teams, SharePoint, OneDrive, Microsoft 365 Groups, Copilot, Viva where applicable)

Power Platform (Power Apps, Power Automate, Power BI - governance and strategy)

The hybrid digital workspace (integration of collaboration tools with physical office environments)

Key Outcomes

Clearly articulated platform roadmap aligned to business priorities

Defined usage patterns, guardrails, and architectural principles

Transparent decision-making on platform evolution and deprecation

Platform Governance

Own And Enforce Governance Models Covering

Usage standards and lifecycle management

Workspace and application provisioning models (in coordination with the SAM team for licensing)

Data ownership, permissions, retention, and external sharing rules

The role ensures consistency at scale, balancing flexibility for the business with enterprise risk and compliance requirements.

Platform Engineering & Maintenance Provide Leadership Over Platform Stability And Continuous Improvement, Including

Configuration baselines and policy management

Release and change impact management for Microsoft 365 updates





Reduction of recurring incidents through standardization and automation

This role is accountable for outcomes, not hands‑on administration, working through platform engineers and regional teams.

Legacy Reduction & Cloud Migration (Strategy Ownership)

Own The Strategy And Direction For

Migration from file shares and legacy collaboration tools to SharePoint and Teams

Replacement of legacy solutions (e.g. Access databases) with governed Power Platform solutions

Definition and active burn‑down of technical debt through a documented target-state architecture

Execution may sit with regional or project teams; accountability for direction, standards, and success remains with this role.

Stakeholder & Cross‑Functional Leadership

Act as the senior point of contact for M365 platform direction across IT and the business

Partner closely with:

Security teams (alignment, not ownership)

Architecture and Infrastructure teams

Regional IT leadership

Vendor and Microsoft account teams

Translate business needs into platform capabilities and constraints

Explicitly Out of Scope The Following Are Not Owned By This Role

End‑user training and adoption (Learning function)

License management (SAM team)

Direct ownership of IT Security tools (e.g. Defender, Sentinel)

AI strategy and AI training ownership (owned elsewhere)

Hands‑on execution of large migration projects (governance and oversight only)

Operational monitoring of Teams meeting performance

Success Measures

Reduction in legacy collaboration platforms and file shares

Compliance with M365 governance standards

Platform stability and reduction in repeat incidents

Clarity and adoption of standard collaboration patterns

Stakeholder satisfaction with platform direction and decision‑making

Required Experience & Capability Profile





Senior leadership experience managing enterprise collaboration or productivity platforms

Deep understanding of Microsoft 365 and Power Platform at an architectural and governance level

Proven experience driving standardization and reducing technical debt in complex environments

Strong stakeholder management in matrixed, integral organizations

Desired

Experience operating in large, post‑merger or highly distributed enterprises

Familiarity with IT service management, change governance, and cloud operating models

Ability to operate as a product leader, not a technical specialist

Leadership Style Consistent With TD SYNNEX Leadership Expectations, The Role Emphasizes

Clear accountability and outcome‑driven management

Strong delegation and empowerment of teams

Pragmatic decision‑making over theoretical perfection

Calm, credible leadership in periods of change

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.

Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on‑demand courses.

Elevate Your Personal Well‑Being: Boost your financial, physical, and mental well‑being through seminars, events, and our global Life Empowerment Assistance Program.

Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer‑to‑peer conversations, and equitable growth and development opportunities.

Make the Most of our Global Organization: Network with other new co‑workers within your first 30 days through our onboarding program.

Connect with Your Community: Participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

#J-18808-Ljbffr

📌 Platform Manager (Madrid)
🏢 TD SYNNEX Spain
📍 Madrid