Experteer Overview In this role you will lead the organization’s most significant cybersecurity incidents, guiding cross-functional teams from declaration to resolution. You’ll drive structured response, containment, and recovery while communicating clearly with executives and stakeholders. You’ll perform root cause analyses to unlock long-term security improvements and oversee corrective actions. This position sits at the intersection of security operations and business impact, within RingCentral’s AI-powered communications platform.Compensaciones / Beneficios
- Lead major security incidents with clear authority and a structured response environment from declaration to resolution
- Identify, scope, and assess technical impact and attacker behavior during incidents
- Contain threats, eradicate root causes, and safely restore affected production services
- Facilitate transparent reporting to executives, governance, and cross-functional partners
- Facilitate meaningful root cause analyses and drive long-term security improvements
- Ensure corrective actions are completed and verified, not just documented
- Develop and maintain incident response playbooks, severity models, and tabletop exercises
- Coordinate on-call or major-incident escalation arrangements




- Respond to incidents involving customer or personal dataResponsabilidades
- Significant professional experience in cybersecurity, incident response, security operations, digital forensics, or related fields
- Experience leading complex incidents with multiple technical and business teams
- Experience coordinating containment, eradication, recovery, and impact assessment
- Experience communicating security incidents to senior leadership
- Experience leading or facilitating root cause analyses
- Experience tracking corrective actions through completion
- Practical experience with modern production environments (cloud, containers, identity systems, networks, customer-facing apps)
- Ability to participate in on-call or major-incident escalation
- Experience responding to incidents involving customer data or personal data
- Experience developing incident response playbooks, severity models, and tabletop exercises
- Strong written and spoken EnglishRequisitos principales
- Medical Insurance (including Dental and Vision)
- Life Insurance
- Vacation 23 days
- Versátil working hours
- Hybrid work options
- Breakfast in the office 4 days a week

📌 Incident Response Lead (Valencia)
🏢 RingCentral
📍 Valencia