Technical Specialist Video (M/F)
Location: Paris, France (Relocation offer) Languages: French or English mandatory Contract Type: Full-time permanent (CDI) Salary: €47,000 to €55,000 gross annual (depending on experience) Encore is looking for technical specialists interested in relocating to Paris
Key Responsibilities
Equipment Operation
- Drive Results: Ensure smooth event execution through accurate and timely setup, operation, and teardown of advanced audiovisual equipment, as outlined in the technical qualifications section.
- Troubleshoot and quickly resolve technical issues as they arise.
- Do the Right Thing: Adhere to all company safety and security protocols.
- Report all health and safety issues to the HSE Manager, Line Manager, or on-site Project Manager.
- Ensure equipment is protected against theft and/or damage during use.

Customer Service
- Deliver World-Class Service: Provide excellent service and strive to exceed the needs and expectations of both internal and external clients.
- Maintain positive relationships with all clients through effective communication.




- See the Big Picture: Partner with the internal team on event solutions before and during the event to guarantee maximum customer satisfaction.
- Understand and foster relationships between the hotel, venue, and client.

Staff Training & Development
- Value People: Create an atmosphere that encourages technical and leadership skill development in fellow employees.
- Provide mentorship and coaching to members of the technical, sales, and operations teams to develop their technical skills as needed.

Event Supervision
- Perform advanced tasks (pre-event, live event, post-event) alongside operations team members.
- Supervise and direct other technicians during live events.

Equipment Maintenance
- Assist the team in properly prepping, securing, storing, transporting, and maintaining equipment.
- Conduct inventory checks and forecast equipment needs.

Disclaimer: The duties and responsibilities

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