Your mission We are looking for a friendly and reliable IT Support Specialist to join our team in Palma, Mallorca. As part of #teamjemix, you will support our customers in their daily IT work. You will be one of their first contacts for technical questions and help them solve common IT issues quickly and professionally.

Handle 1st and 2nd level support requests

Work on daily support tickets

Support users with macOS, iOS and Apple devices

Set up and configure Apple devices

Visit customers on-site when needed

Document solutions in our knowledge base

Your profile

First experience in IT support or completed IT training

Good knowledge of macOS and iOS

Very good German and good English skills are required; alternatively, a combination of Spanish and English is also possible

A valid driver's license is required

Friendly and professional communication

Reliable and structured way of working

We look forward to hearing from you!

#J-18808-Ljbffr

📌 IT Support Specialist - 1st / 2nd Level Support (all genders) (Madrid)
🏢 jemix
📍 Madrid