Workflow & IT Specialist: Remote Diagnostics & On-Site Support (Madrid)

Workflow & IT Specialist: Remote Diagnostics & On-Site Support (Madrid)

13 ago
|
F. Hoffmann-La Roche
|
Madrid

13 ago

F. Hoffmann-La Roche

Madrid

Roche is seeking a Workflow & IT Technical Specialist to ensure high-quality customer support for the EMEA region. The role supports our core laboratory and molecular solutions, managing IT software systems, troubleshooting inquiries, and offering remote diagnostics. Responsibilities include handling customer complaints, escalations, and documenting interactions in the CRM. Travel for on-site service and collaboration with field support may be required, with a focus on continuous process

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📌 Workflow & IT Specialist: Remote Diagnostics & On-Site Support (Madrid)
🏢 F. Hoffmann-La Roche
📍 Madrid

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