Zynap is redefining how companies defend themselves in cyberspace, building the first AI agent workflow platform for preventive cybersecurity.

Our AI-driven platform acts as the operational brain for security teams, automating what slows them down, connecting what’s fragmented, and transforming threat intelligence into proactive defense. By combining offensive security, threat intelligence, and AI agents, Zynap helps organizations detect faster, respond smarter, and prevent threats before they spread.

Join us in shaping the future of cybersecurity, where anticipation, foresight, and action redefine protection.

About the role

The Strategic Operations Manager will work as the right hand to our Chief of Staff, supporting the Strategic Operations function and keeping Product, Sales, Solutions Engineering, Engineering, and Marketing aligned, moving, and accountable. This is a high-impact, company-wide role at the intersection of strategy and execution.

You will be the connective tissue between teams, the person who turns decisions into action plans, and the one who leads our security certifications programme. You will also engage directly with strategic clients when needed. If you thrive where no two days look the same and take pride in making a fast-moving organisation run well, this role is for you.

What you'll do Cross-functional operations (core)

Support the Strategic Operations function, translating company priorities into structured plans across Product, Sales, Solutions Engineering, Engineering, and Marketing

Facilitate cross-team rituals: planning cycles, OKR reviews, syncs, and leadership forums

Track and surface cross-functional dependencies, risks, and blockers before they become problems

Own the operational cadence of the company: agendas, action items, follow-ups,



and decision logs

Prepare briefing materials, executive summaries, and status updates for leadership and the board

Engage directly with strategic clients where relevant, including support to PoCs and pre-sales motions

Security certifications programme

Lead the management and coordination of the ISO 27001 and SOC 2 certification programme, keeping it on track and audit-ready

Coordinate Engineering, Security, and Legal so that controls are implemented, documented, and evidenced — you drive the programme; the teams own the technical work

Manage relationships with external auditors and certification bodies

Maintain the compliance roadmap and proactively flag upcoming deadlines and gaps

Keep internal compliance documentation, policies, and evidence repositories up to date

What we're looking for Must have

3+ years in strategic operations, business operations, programme/project management, or a comparable operational role in a tech company (more experience is welcome and will be valued)

Solid programme/project management foundation, with a track record of driving cross-functional work and holding multiple stakeholders accountable at once

Ability to lead the management and coordination of ISO 27001 and SOC 2 certifications end to end — from roadmap and deadlines to auditor interlocution

Good understanding of how product and engineering teams work: roadmaps, sprints, release cycles,



and OKRs

Comfortable in front of clients and senior stakeholders, able to hold the conversation with credibility

Professional English and Spanish, both written and spoken

Comfortable building lightweight operational systems from scratch with tools across the stack (Notion, Jira, Slack, or equivalents.

Nice to have

Hands-on experience running ISO 27001 and/or SOC 2 audits: evidence collection, control mapping, working directly with auditors

Background or familiarity with cybersecurity

Experience in solutions engineering, pre-sales, or client-facing PoCs

Catalan or additional languages

How we work

Sound executive judgement: you decide what to prioritise under ambiguity, not just execute

Credibility with senior stakeholders and clients, with the interpersonal skills to influence without authority

Discreet and trustworthy with sensitive information — board materials, pipeline, strategy

A filter, not a funnel: you absorb noise and surface what matters rather than forwarding it up

Highly organised with exceptional attention to detail — nothing falls through the cracks

Clear, direct communicator who can synthesise complex information for technical and non-technical audiences

Proactive, autonomous, and comfortable operating in a fast-moving start-up environment

What do we offer

Scope & exposure: A front-row, company-wide role as the right hand to the Chief of Staff, with direct visibility across strategy, product, sales, and clients from day one

Flexibility: Flexible hours and a adaptable benefits plan

Growth & team: In-house training, team-building events, and a young, energised, international team in a start-up environment

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📌 Strategic Operations Manager (Madrid)
🏢 Zynap
📍 Madrid