Position Summary

This is a full-time, on-site role for

Service Engineer – Compressor

based in Hanoi, Vietnam. The Service Engineer is responsible for after-sales service execution, including installation, commissioning, maintenance, and troubleshooting of compressor systems to ensure reliability, performance, and customer satisfaction.

KPIs

Equipment uptime and reliability

Response time and service quality

Customer satisfaction

Service revenue contribution (parts, contracts, upgrades)

Responsibilities Installation & Commissioning

Perform installation and start-up of compressor systems and related equipment

Ensure proper system setup, alignment, and operational readiness

Conduct system testing and commissioning to meet performance requirements

Maintenance & Troubleshooting

Perform preventive maintenance and inspections

Diagnose faults and carry out repair activities

Troubleshoot mechanical, electrical, and control issues

Minimize customer downtime and ensure system reliability

Customer Support & Training





Provide on-site technical support and guidance

Train customers on operation and maintenance procedures

Respond to service calls and emergency breakdowns

Service Business Development

Identify opportunities for: Spare parts, Service contracts, System upgrades and retrofits

Recommend solutions to improve system efficiency and performance

Documentation & Reporting

Complete service reports and maintenance records

Provide feedback on recurring issues and product performance

Ensure compliance with safety and company standards

Other responsibilities: as assigned or required.

Key Requirements

Bachelor’s degree in Mechanical / Electrical / Mechatronics Engineering

1–5 years’ experience in compressor or industrial equipment service

Strong hands-on troubleshooting and repair skills

Knowledge of compressor operation, maintenance

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📌 Service Engineer - Compressor (Madrid)
🏢 Ingersoll Rand Compressor Systems & Services
📍 Madrid