13 ago
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Jobgether
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España
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Consulting (SaaS) based in Spain.
This leadership role sits within a Professional Services organization and is responsible for building a high-performing consulting practice in a SaaS environment.
You will lead and develop a team of consultants, raising the standard for strategic, expert-led client engagements.
The role combines people leadership, consulting methodology, performance management, and customer value realization.
You will help teams move beyond technical delivery to become trusted advisors who guide clients toward scalable best practices.
A key focus will be improving delivery efficiency, customer satisfaction, utilization, and return on investment while reducing scope creep and escalations.
You will operate in a fast-paced, growth-oriented environment where coaching, accountability, continuous improvement, and collaboration are highly valued.
The position offers significant influence over consulting strategy, team capability,
and the quality of customer outcomes.
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Accountabilities
Lead and develop a team of individual-contributor consultants, establishing a high-performance culture built around accountability, expertise, customer value, and continuous improvement.
Define and reinforce a clear consulting standard in which consultants act as subject matter experts who provide confident, professional, and opinionated guidance to customers.
Establish and implement consulting methodologies that promote best practices, repeatable processes, delivery efficiency, and strong customer outcomes.
Manage performance against key Professional Services metrics, including utilization, Customer Satisfaction (CSAT), and delivery efficiency.
Develop and execute a strategic knowledge plan to broaden cross-product expertise and reduce gaps in specialized knowledge across the consulting team.
Use regular one-to-one meetings and
📌 Senior Manager, Consulting (España)
🏢 Jobgether
📍 España