About usSatispay began by rethinking the simple act of a payment to remove the friction from our daily routines. But we didn't stop there. Today, we are building a complete financial platform designed to empower people and concretely improve their lives. By giving our 6 million users a clear, open path to pay, save, and invest, we are evolving into the definitive destination for every financial need.What you'll be doingAs our KYC Analyst, you will be at the forefront of ensuring seamless onboarding experiences for our consumers. You'll be the person who ensures a comprehensive approach to risk mitigation and regulatory adherence while maintaining a great UX for our customers.Here's what your day-to-day will look like:Perform due diligence – Ensure appropriate client documentation is captured and provide timely onboarding for new consumers,



using country-specific knowledge to confirm identity document authenticity.Meet productivity and compliance targets – Manage a daily case queue and ensure consistent throughput while maintaining high-quality standards and SLAs.Analyze and assess profiles – Verify identities, identify potential red flags, and conduct detailed customer risk assessments, escalating high-risk cases to the FinCrime team.Assist customers – Provide assistance primarily via email during the verification and activation process to ensure a smooth and efficient experience.Perform periodic reviews – Support refresh activities, re-verifying customer information and reassessing risk when triggers occur.Utilize screening databases – Triage potential matches (PEP/sanctions/adverse media), reducing false positives through careful analysis and resolution.Who we're looking forWe need a problem-solver who loves teamwork and gets things done. If you're curious and ready for real ownership, you'll fit in Does this sound like you?Working background – You have at least 1 year of experience in a similar role, ideally in a startup or the financial sector; customer care exp

📌 KYC Analyst (Barcelona)
🏢 Satispay
📍 Barcelona