This job is with Soho House, an inclusive employer and a member of myGwork – the largest general platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Soho Farmhouse IbizaSet in a working olive grove, Soho Farmhouse Ibiza brings all the things we love about Soho Farmhouse in Oxfordshire to members living and visiting the White Island including bedrooms, an outdoor pool, a holistic wellness experience with a gym, yoga deck and treatment rooms and an organic kitchen garden restaurant and bar.
The Role...
We are seeking an experienced Guest Services to join our team at Soho Farmhouse Ibiza. As a Guest Services you will support with communicating with guests any questions or queries, travel arrangements, booking reservations for the hotel and other outlets arriving by telephone, email or through a central reservation system.
- Ensure every member is welcomed by their name and guest is welcomed with open arm and in a hospitable manner: the Soho House way is warm and friendly.
- Processes reservations for other outlets such as spa and restaurant.




- Assists in answering any member or guest queries via telephone or email
- Processes reservations from the sales office, other hotel departments, and travel agents
- Knows the type of rooms available as well as their location and layout
- Knows the selling status, rates, and benefits of all packages plans
- Communicates reservation information and all special requests to the front desk
- Processes cancellations and modifications and promptly relays this information to the front desk
- Understands the hotel's policy on guaranteed reservations and no-shows and communicates information to guests
- Prepares expected arrival list for front office use
- Updates member and guests' profiles
- Handles daily correspondence. Responds to inquiries and makes reservations as needed
- To be aware of all front office procedures
- Willing to undertake any reasonable request made by management in any other areas

📌 Recepcionista (Ibiza)
🏢 Soho House
📍 Ibiza