About the RoleThis is a senior leadership role on the Integral Product Management Data Science team managing the Client Experience Digital Platform — the central hub where clients interact with Gartner to unlock value. Our clients are IT and business leaders worldwide, relying on the platform embedded in their workflows for critical priorities. You will lead efforts across personalization, recommendation systems, and GenAI chatbot tools, delivering scalable intelligence that drives hyper-personalized experiences and business outcomes.Our mission is to accelerate innovation through intelligent digital products that disrupt the market and ourselves — constantly seeking data science leaders to champion this vision.What You Will DoLead the data science roadmap spanning personalization, recommendation systems, and GenAI chatbot development, owning strategy for user profiling, content matching, ranking, conversational AI, and next-best-action systems.Architect AI-powered chatbot systems including intelligent search, recommendation engines, context-aware retrieval,



and Model Context Protocol (MCP) servers for seamless AI agent integration with enterprise systems and external tools.Apply transformer-based models, LLMs, and advanced techniques to enhance recommendation relevance, search optimization, user personalization, and scalable GenAI solutions.Leverage internal and external data to model client company priorities, competitive landscapes, engagement signals, and deliver targeted support.Collaborate with engineering, product, UX, and business leaders to prioritize ideas, launch MVPs, iterate rapidly, and deliver measurable business value.Lead a team of data scientists, driving enhancements in accuracy, coverage, latency, scalability, stability, and adoption while maintaining strong MLOps practices.Translate quantitative analysis into actionable strategies, pitch high-impact ideas, and influence senior leadership on long-term vision and solution roadmaps.Stay current on fa

📌 Data Science Director, AI (Barcelona)
🏢 Gartner
📍 Barcelona