Investigator Payments LeadICON is a general healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.Job title - Investigator Payments LeadLocation - Bulgaria (potentially can consider candidates in Poland or Spain)Fully sponsor dedicatedThe Investigator Payments Lead plays a critical role in managing clinical trial site payment activities from study start-up through to close-out. Responsible for a portfolio of studies, you will ensure payment processes are delivered accurately, efficiently, and in accordance with contractual commitments, while partnering with internal teams and external vendors to drive operational excellence.Key ResponsibilitiesLead the end-to-end management of investigator and site payment activities across assigned clinical trials.Oversee payment system setup, ensuring study budgets, contracts, milestones,



and payment triggers are configured accurately and in line with contractual agreements.Work closely with study teams to support key study start-up activities and ensure timely achievement of payment-related milestones.Review payment structures and data flows to ensure accurate payment triggering and identify opportunities to prevent delays or errors.Manage vendor performance, ensuring service delivery meets agreed timelines, quality standards, and operational requirements.Monitor payment performance across studies, investigating issues, identifying root causes, and implementing corrective actions where required.Resolve escalated site and study-level payment queries to maintain positive site relationships and support study delivery.Ensure appropriate contracts, purchase orders, funding arrangements, and approvals are in place to facilitate timely payments.Support audit and inspection activitie

📌 Investigator Payments Lead (Barcelona)
🏢 Icon Clinical
📍 Barcelona