Are you an Automation Engineer & IT Tools Management Optimization Specialist (L3 Support) seeking a new interesting challenge?
If your answer is yes, it's your lucky day so keep reading, it can be just what you're looking for
We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:

Design, develop and maintain automation solutions for IT infrastructure operations.
Identify and implement automation opportunities to reduce manual effort and improve service quality.
Optimize and manage IT operations tools, monitoring platforms and ITSM solutions.
Improve ServiceNow workflows, CMDB quality and operational reporting capabilities.
Enhance monitoring and observability platforms, reducing alert noise and improving event management.
Automate patching, compliance reporting and recurring operational activities.
Develop dashboards, reports and KPI metrics for service reviews and operational excellence.
Collaborate with infrastructure, monitoring, service management and customer teams to drive continuous improvement.
PowerShell,



Python and Ansible
REST APIs and Tool Integrations
ServiceNow ITSM & CMDB
Centreon and Azure Monitor
SCCM and Intune
ITIL v4 Framework
Dashboarding and Reporting Solutions
Monitoring, Automation and Observability Platforms
5+ years of experience in Automation Engineering, IT Operations Tools Management or similar roles.
Strong experience with scripting and automation technologies such as PowerShell, Python and Ansible.
Hands‑on experience with ServiceNow ITSM and CMDB administration.
Knowledge of monitoring and event management platforms.
Experience integrating systems through APIs and automation workflows.
Understanding of ITIL processes and operational governance.
Strong analytical and problem-solving capabilities.
Advanced English communication skills.
Workplace: Hybrid (Madrid)
Office attendance: 3 days per week
Work Schedule: 12x5 coverage (8:00-17:00 / 10:00-19:00)
Permanent contract - We offer

📌 Automation Engineer (Madrid)
🏢 Tata Consultancy Services
📍 Madrid