MCI is seeking dedicated and experienced individuals to join our Call Center Supervisors team. If you have leadership, a solid understanding of call center operations, and a commitment to excellence, apply for these rewarding positions. This role leads a team of call center supervisors, drives performance improvements, and ensures quality service across channels. You will coach staff, monitor metrics, handle escalations, and collaborate with other departments to uphold compliance.
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📌 Supervisor de Centro de Llamadas — Lidera Operaciones CX (Madrid)
🏢 Mass Markets
📍 Madrid
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