Build and maintain strong working relationships with clients and brokers, supporting long‑term engagement and satisfaction Resolve moderately complex queries and non‑routine issues, ensuring clear communication and timely outcomes Apply a consultative approach to explain products, benefits, and administrative processes in a way that meets client needs Support the client management team in identifying opportunities to strengthen service delivery and expand business engagement Act as a reliable point of contact, responding to client and broker enquiries within agreed timelines Coordinate and facilitate client and broker meetings, including organising WebEx sessions and contributing to presentations where required Contribute to reporting, data updates, and administrative processes,



ensuring accuracy and visibility of account activity Requirements

Experience in a client‑facing or customer support role Fluent German language skills, with the ability to communicate confidently in both written and spoken contexts Ability to manage competing priorities and meet deadlines in a fast‑moving environment Strong communication skills, with confidence explaining complex information clearly A proactive approach to problem solving and taking ownership of outcomes Confidence working independently while keeping stakeholders informed Familiarity with Microsoft Office tools and working with data or reporting systems

#J-18808-Ljbffr

📌 Large Corporate Client Executive, German-speaking (Madrid)
🏢 Jobtailor
📍 Madrid