Overview:

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Keysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~16,800 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.

Our award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.

Keysight Global Customer Experience Group is looking for a Business Process Sr Representative.

Responsibilities:
- Leverage deep subject matter expertise in Service Order Management to design, optimize, and scale end-to-end service workflows,



including process documentation, training materials, and user stories.
- Serve as a key liaison between business stakeholders, product teams, and technical resources to ensure alignment across Service Order Management processes, systems, and priorities.
- Apply a strategic, data-driven mindset to identify opportunities for general innovation, automation, and continuous improvement within Service Order Management and across cross-functional teams.
- Lead the development of high-quality, actionable user stories that are well-defined, testable, and aligned with enterprise standards, Service Order requirements, and strategic direction—reducing service disruptions and downstream defects.
- Ensure alignment with Keysight’s global strategy by driving consistency in Service Order Management initiatives, decisions, and solutions across regions and functions.
- Lead initiatives/projects or represe

📌 Business Process Sr Representative. (Barcelona)
🏢 Empresa Confidencial
📍 Barcelona