We're looking for a Director – Business Solution Architecture to join our team in Spain in a remote working mode (once a month office presence can be required). In this role, you will lead Salesforce solution architecture strategy and implementation, ensuring the delivery of innovative, scalable solutions for large enterprise clients. Your impact will drive digital transformation across multiple industries including retail, media, healthcare, insurance and finance. You will play a key role in aligning business requirements with technical strategy, guiding cross-functional teams, and mentoring Salesforce professionals to achieve business outcomes.ResponsibilitiesLead functional and technical architecture for Salesforce projectsFacilitate discovery sessions to analyze business needs and pain pointsEngage stakeholders to define outcomes, success criteria,



and solution designTranslate business requirements into user stories and architected Salesforce solutionsPerform fit-gap analysis and create comprehensive solution design documentsEstimate level of effort for proposed solutions and articulate benefits and risksDevelop capability and platform roadmaps aligned with client strategyProvide thought leadership to improve operations using Salesforce capabilitiesBuild strong client relationships and act as a trusted advisorSupport sales efforts with technical presentations and solution sizingRequirements7+ years of CRM industry experience across full lifecycle implementations7+ years of Salesforce experience including 5+ years leading solution architecture designAdvanced knowledge of Salesforce configuration and custom developmentExpertise in Sales Cloud, Service Cloud, Community Cloud, Data 360 and AgentforceProven ability to design and optimize business processes across systemsStrong knowledge of integration architecture and user experience principlesExcellent written and verbal communication skills in Spanish and EnglishExperience in writing user stories and applying desig

📌 Director, Business Solution Architect Salesforce (España)
🏢 EPAM Systems
📍 España