Overview

Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission is to democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing how people engage with live entertainment. Every month, our platform inspires over 300 million people in more than 55 countries to discover unforgettable experiences while empowering event creators with our data and technology to reach new audiences. Fever has partnered with major industry leaders and supports internationally award-winning experiences. We are building a team of bar-raisers who are eager to shape the future of entertainment. We’re now looking for Strategic Event Operations Managers to design and execute our most complex, high-impact events globally.

Role Overview

We are building a new team of Strategic Event Operations Managers to lead the design and execution of our most complex and high-impact events globally. These are not standard events; they involve large partners, new formats, and operational challenges that often require building solutions from scratch. You will work from early-stage definition to final execution, owning the full operational strategy of each project. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and can build structure where none exists.

Responsibilities End-to-End Ownership of Complex Events

Lead the operational strategy of large-scale, high-complexity events

Own projects from early planning stages through execution

Ensure delivery meets partner expectations and internal standards

Operational Strategy & Design (0→1); translate partner needs into scalable models

Design processes, workflows,



and tools from scratch when needed

Define how the event should be run — not just how to execute it

Problem solving in ambiguous environments; break down complex problems into actionable plans

Anticipate operational risks and design mitigation strategies

Make decisions with incomplete information

Cross-functional leadership with Sales, Originals, Product, and local Operations teams

Align multiple stakeholders around a clear execution plan

Act as the main operational point of contact for key partners

Execution oversight to ensure designed solutions are effectively implemented

Support local teams in executing complex setups

Step in when needed to unblock critical issues

What Success Looks Like Complex events are delivered without relying on existing playbooks

New operational models are designed, tested, and reused

Partners see Fever as a strategic operator, not just an executor

Ambiguity is reduced through clear structure and decision-making

Projects move forward without constant supervision or escalation

About You

Experience

2–5 years of experience in:

Top-tier consulting (MBB or similar), OR

Strategy & Operations roles in high-growth companies

Proven experience solving complex, ambiguous problems

Experience leading projects end-to-end

Skills & Mindset

Structured problem solver: you break down complexity into clear actions





Builder mentality: you create solutions where none exist

High ownership: you operate independently with minimal guidance

Strategic + execution balance: you can design and implement

Strong stakeholder management: you influence without authority

Nice to Have

Experience in operational environments (logistics, marketplaces, large-scale ops)

Exposure to live events or large-scale physical operations

Analytical skills (Excel, SQL) are a plus

Languages Fluent English required

What We Offer Ownership of the most complex and strategic projects in the company

High visibility and direct exposure to senior leadership

The opportunity to build operations from scratch at global scale

A fast-paced environment with real autonomy and impact

Benefits & Perks Attractive compensation package with base salary and potential for a significant bonus

Opportunity to have a real impact in a high-growth general category leader

40% discount on Fever events and experiences

Work in the heart of Madrid

Home office friendly

Day-one responsibility and opportunities for professional and personal growth

Great work environment with a young, international team

Health insurance and benefits including flexible remuneration with tax exemption

Gympass

English lessons

Option to receive part of salary in advance via Payflow

EEO and Privacy

Fever is committed to creating an inclusive and diverse workspace. We encourage everyone to apply. If you require any accommodation during the selection process, contact our Talent team. For details on how Fever processes personal data, see Fever – Candidate Privacy Notice.

#J-18808-Ljbffr

📌 Strategy & Operations Lead (Madrid)
🏢 Fever
📍 Madrid