About us
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
About the role
We’re looking for a Lead Billing Data Analyst (Billing, Payments & Subscription Analytics) to own the data strategy behind our subscription billing operations. This is a hands‑on leadership role: you’ll build analyses and pipelines that improve billing performance, while also managing and mentoring a team of analysts.
Key Responsibilities
Analytics & technical work

Monitor, analyze, and report on billing and support performance metrics (payments, renewals, refunds, disputes/chargebacks), and surface emerging trends.
Build and maintain data pipelines that deliver accurate, timely, and reliable billing data.
Apply statistical methods to model scenarios, run “what-if” analyses,



and anticipate financial risk.
Design and run A/B tests and experiments to evaluate billing and support initiatives.
Analyze the impact of product, marketing, and pricing changes on billing outcomes, risk behavior, and customer support metrics.
Build and maintain dashboards and visual reporting that provide clear, real‑time visibility into billing health and support performance.
Turn insights into recommendations that reduce disputes, churn, and operational inefficiencies.
Document analyses, workflows, definitions, and data logic to ensure clarity, reproducibility, and consistency.

Leadership & collaboration

Lead, mentor, and grow a team of data analysts: set expectations, coach on methodology, and ensure high‑quality output.
Own the team’s intake and prioritization process; manage task flow and delivery timelines against business needs.
Uplevel the team’s billing domain knowledge and a

📌 Lead Billing Data Analyst | Billing, Payments (España)
🏢 Ruby Labs
📍 España