Night Auditor / Recepcionista de noche (Lluchmayor)

Night Auditor / Recepcionista de noche (Lluchmayor)

13 ago
|
Marriott's Club Son Antem
|
Lluchmayor

13 ago

Marriott's Club Son Antem

Lluchmayor

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.
Join our team and play a key role in delivering an exceptional guest experience during the night shift. As a Night Auditor, you will be responsible for all Front Office related issues overnight, ensuring the correct end-of-day closing of the PMS and POS systems, reviewing daily revenue postings, balancing transactions, completing reports and statistics, and providing professional support to our guests at all times.
What you will do
Manage all Front Office operations during night shifts.
Perform the end-of-day closing of PMS and POS systems.
Review and correct daily revenue postings, system balances, and payment methods.
Complete daily statistics, controls, and reporting procedures.
Process guest check-ins and check-outs, verify reservations, assign rooms, and issue room keys.
Handle guest requests, telephone calls, wake-up calls, messages, and special requirements.
Process room charges, cash, debit, credit card payments, and other payment transactions.
Balance cash receipts and complete all nightly audit controls.
Ensure rates, reservations, and charges are accurate and properly documented.
Address guest questions, concerns, and complaints in a professional, positive, and timely manner.




Support emergency procedures and maintain a clean, safe, and secure environment.
Work closely with other departments to ensure excellent guest service and operational efficiency.
Complete all required reports and communicate any discrepancies to the accounting team.
What we are looking for
High school diploma/G.E.D. equivalent.
At least 1 year of related work experience.
English language proficiency.
Experience with hotel systems such as Opera, Fidelio, PMS, FOSSE, or similar.
Strong computer skills and attention to detail.
Ability to work independently during night shifts.
Key Competencies
Customer Service Orientation
Problem Solving and Decision-Making
Computer Skills and Arithmetic Computation
Communication and Listening Skills
Telephone Etiquette Skills
Teamwork and Interpersonal Skills
Dependability and Integrity
Adaptability and Flexibility
Stress Tolerance
Time Management and Planning
Detail Oriented and Multi-Tasking
Why join us?
This is an excellent opportunity to become part of a professional hospitality environment where service excellence, teamwork, and guest satisfaction are at the heart of everything we do. If you are customer-focused, organized, detail-oriented, and enjoy working in a dynamic international setting, we would love to hear from you.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

📌 Night Auditor / Recepcionista de noche (Lluchmayor)
🏢 Marriott's Club Son Antem
📍 Lluchmayor

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