Job Description:
DIGITAL CAMPUS - ITSM Operation and Service Specialist

An opportunity for an ITSM Operation and ServiceSpecialist has arisen within

Airbus Helicopters (Albacete, Spain)

WHY JOIN US?

? LIFE IN ALBACETE: QUALITY & CONVENIENCE -

Albacete is a dynamic, historic city in Spain, located in the region of
Castilla-La Mancha. This modern urban center, known for its rich cultural
heritage, and it is conveniently close to Madrid and the Mediterranean coast.

Forget long commutes. Albacete offers you the great advantage of a “15-minute
city": safe, accessible, comfortable and perfectly connected. Enjoy a premium
standard of living at a competitive cost, ensuring you have the perfect balance
between your career and your personal life.

? AIRBUS HELICOPTERS: GROW WITH US - We offer more than a job; we offer a
community. Immerse yourself in a young, collaborative environment that feels
like family. As a strategic Center of Excellence, we are a global leader in
helicopter production, offering you endless potential to grow alongside our
major projects.

✨THE PROJECT:



SHAPING THE FUTURE - Welcome to the Digital Campus, a pioneering
ecosystem dedicated to industrial digitalization and innovation. This is more
than just a workplace; it is a technological hub where we define the future of
flight.

Bring your ideas to a dynamic, modern ecosystem and help us build the next
generation of aerospace solutions.

Description

The IT Operation and Service Specialist for Asset & Configuration Data
Management plays a crucial role in ensuring the accuracy, health, and
reliability of our Configuration Management Database (CMDB). This position is
responsible for the day-to-day management of CMDB data, acting as a bridge
between the data and the IT teams that rely on it. The idóneo candidate will
ensure that IT Service Management (ITSM) processes are strictly followed and
will empower our Product Service Lines (PSLs) to effectively manage and consume
CMDB data within ServiceNow.

📌 #CORE DIGITAL CAMPUS (Albacete)
🏢 Airbus
📍 Albacete