Job Title:
Customer Representative (French-speaking) - Remote - Sports industry MA01
Job Description
Experience the power of a game-changing career
Want to be part of an innovative and growing team? We’re a general technology and
services leader that powers the brands of the future. We help well-known brands
— the ones you use every day — improve their businesses with technology and
integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Customer Representative in
(remote), you will be part of our team of game-changers who are powering the
brands of the future in the Sports industry.
Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop
“friends for life” at the same time. We’ll give you all the training,
cutting-edge technologies, and the continuing support you’ll need to succeed.
What you will do in this role
In everything we do, we believe in doing right by and for people – our clients,
their customers, our people, our community, and our planet.
As a Customer Representative on our team, you will:
- Provide first class customer satisfaction at all times and do whatever is
necessary to support our customers
- Handle incoming customer contacts (via telephone and e-mail), log call details
onto call tracking systems and perform call follow ups according to procedures
- Perform outbound contacts (via telephone, email or any other means) in
response to generated issues and update information onto call tracking system
according to procedures
- Ensure correct presentation of the customer’s corporate and brand images in
all interactions
- Enrich and localize the knowledge database from new incoming contacts
Concentrix is a great match if you:
- Are proficient or bilingual in French plus an advanced level of English
- Are self-motivated, team player and supportive person
- Have active listening and comprehension skills
- Are outgoing and open minded
- Have very good
📌 Customer Representative (Barcelona)
🏢 CNX
📍 Barcelona