Digital Trust and Safety Agent with Spanish

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, with a distinguished track record of connecting multilingual talent with world-class employers across the continent. We specialize in placing professionals in high-impact roles spanning customer experience, digital operations, trust and safety, and beyond — always ensuring that both our clients and candidates receive a premium, people-first service. At Mercier Consultancy Group, we are proud to be the bridge between ambitious professionals and extraordinary career opportunities across Europe.

Job Overview

Mercier Consultancy Group is actively seeking a talented and dedicated Digital Trust and Safety Agent with Spanish to join a dynamic, fast-growing social media operation based on-site in Sofia, Bulgaria. In this critical role, you will serve as a frontline guardian of online communities, ensuring that social media platforms remain safe, inclusive,



and compliant with established content policies and community guidelines. This is an exceptional opportunity for Spanish-speaking professionals looking for rewarding Spanish-speaking jobs in Europe — and a chance to make a genuine difference in the digital world while building a meaningful international career through this exciting Digital Trust and Safety Agent with Spanish position in Bulgaria.

Key Responsibilities

Review, assess, and moderate user-generated content on social media platforms in Spanish and English, ensuring strict adherence to community standards and content policies
Identify, investigate, and escalate harmful, abusive, or policy-violating content including hate speech, misinformation, graphic material, and spam across social media channels
Apply consistent, well-reasoned judgment to complex trust and safety cases, balancing user rights, platform integrity, and legal compliance within the social med

📌 Digital Trust and Safety Agent with Spanish (Barcelona)
🏢 Mercier Consultancy MD
📍 Barcelona